Frequently Asked Questions for Same-Day Delivery
Everything you need to know to buy weed online in Durham Region.
Ordering
How do I place an order with Moonwalker Flower?
Browse our online menu, choose your products, and complete checkout. New customers may be required to complete a quick age verification before delivery is confirmed.
How will I know my order was accepted?
After placing your order, you’ll receive a confirmation message. If anything needs clarification, our team will contact you before your order goes out.
Can I change or cancel my order?
If your order hasn’t been dispatched yet, contact us as soon as possible. We’ll do our best to update or cancel it before it’s on the road.
Delivery Areas & Timing
Where does Moonwalker Flower deliver?
We service Durham Region, including Oshawa, Whitby, Ajax, Pickering, and surrounding areas. Availability may vary by location and time.
How long does delivery take?
Most orders are delivered the same day, often within a few hours. Timing depends on order volume, traffic, and your location.
Is there a delivery fee or minimum order?
Minimum order amounts or delivery fees may apply depending on your area. All details are shown clearly before checkout.
ID Verification & Age Requirements
How old do I have to be to order?
You must be 19+ to place an order. A valid government-issued photo ID is required at delivery.
When do I need to verify my ID?
ID verification is required before or at delivery, especially for first-time customers. Orders cannot be completed without valid age verification.
Payments & Tipping
How do I pay for my order?
Payment instructions are provided during checkout and in your confirmation message.
Tipping is optional but always appreciated for good service. It’s never required.
Tipping is optional but always appreciated for good service. It’s never required.
Support & Issues
What if there’s a problem with my order?
If something isn’t right, contact us as soon as possible. We’ll work quickly to resolve the issue.
How can I contact Moonwalker Flower?
You can reach us through our website or by replying directly to your order confirmation message with any questions or feedback.